SUPPORT
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Top Questions
Q1:Is GoTrust ID secure?
GoTrust ID is designed to protect your computer login in an easier and more secure way. The major security features include:
Q2:What are the key differences between Fast mode and Trust mode?
The key difference is trust mode enables fingerprint, face or iris recognition on your phone to verify it is you before login your computer. It also lets login into multiple cloud accounts and backup to the cloud.
Q3:How do I cancel my subscription?
You can cancel your subscription from your Google account or Apple ID. If you are an iPhone user, please use link or operations below.
Q4:What if I forget my password?
Ans: Please click the “forgot your password” link on GoTrust ID mobile application, then check your email, you can change your password by link.
Q5:How do I upgrade to GoTrust ID Premium?
Once you have downloaded the GoTrust ID mobile app via Google Play or Apple Store, you can use it to subscribe to GoTrust ID Premium.
Q6:How do I sign up?
There are two ways, please check below.

STILL HAVE A QUESTION?
We’re always here to help. Click HERE to leave your information and questions, or send an email to support@gotrustid.com we'll do the best we can to help you.